Answers
Shared memory for law firms: the house position, in every partner's AI
A firm's position on a recurring question belongs to the firm, but each partner's AI only knows what that partner typed into it. Arroway is a shared place, outside every assistant, where those positions are written down and approved by a person at the firm. From then on, when any partner's AI starts work on a matter, it reads the positions that apply before it drafts anything. Nobody re-explains the house view in a prompt, and nobody finds out that a colleague answered the opposite after the advice has already gone to the client.
Last updated September 1, 2026
Today the firm's view lives inside six different AIs
Ask two partners the same question and you get two answers, because each of them has been teaching their own assistant privately — how a caveat gets phrased, which clause the house never signs off, which side it takes. None of that is visible to anyone else, none of it is written down anywhere the firm controls, and all of it disappears the day that partner changes tools. What the firm decided together is the one thing that cannot live inside one person's assistant.
What you do once: write the position down and approve it
A position is a few lines of ordinary text — what the house holds, and why. Someone writes it, or an assistant proposes it after a matter and a person edits and approves. Nothing an AI wrote on its own governs anything until a person says so. Each partner then connects Arroway to the assistant they already use, by pasting one address into its settings; from that point their AI reads the approved positions at the start of every piece of work, ordered by the matter in front of it.
Every position is written together with the thing that ends it
A court rules, a statute is amended, the firm revises its own reading. So each entry is stored with the condition that kills it — a date, a named trigger, an explicit revocation. When that condition comes due, the entry goes back to whoever owns it instead of quietly staying in force. A superseded position stops being served to anyone's AI, and the old wording stays on the record for the day someone asks why the firm answered differently two years ago.
What it looks like in practice
Two partners are asked in the same week whether the firm accepts a limitation-of-liability clause. Clients who will never meet, matters that never touch. One says yes, with a carve-out. The other says no. Both answered in good faith, from their own AI — and the house settled this two years ago, in a matter neither of them worked on. With the position written down, the second partner's assistant opens the draft already holding it: the firm accepts the clause with a carve-out, decided in March 2024, to be revisited if the cap rises above the insurance floor. The partner can still disagree — only now they are disagreeing with the house on purpose, instead of by accident.
Questions people ask about this
- Does this mean the AI decides the firm's position?
- No. An assistant can propose one — after a matter, it writes down what it saw the house do — but a proposal is stored as a proposal and shown as one. It governs nothing until a person at the firm approves it, and what a person decided is never handed to the next assistant as the same kind of thing as what an AI worked out.
- Our partners use different AI tools. Does everyone have to switch?
- No. The positions live outside the assistants, and each partner connects the one they already use. A firm where one partner works in Claude and another in ChatGPT still keeps a single set of positions between them, and the partner who changes tools next year does not carry the firm's decisions away with them.
- Who at the firm has to look after this?
- Someone does, and it is worth saying how much. The writing happens almost on its own: the assistants record what each matter settled, as they finish. The upkeep is a short pass over a list Arroway puts together — what an AI proposed and nobody confirmed, what has reached its review date, what no AI has read in a month, and any two entries that contradict each other. Arroway finds those and shows them; deciding what stays and what goes belongs to a person, and it never deletes anything on its own. In a firm that is minutes a week, and skipping a week breaks nothing.
Where this is verifiable
Product documentation on this site (How it works, Install), the sanctioned product spec in the repository, and the Privacy Policy for what is stored and who can reach it. Everything described here is behaviour the tools apply today, not roadmap. This page makes no claim about the built-in memory of any AI product, and it is not legal advice about professional-conduct duties in any jurisdiction.
https://www.arroway.app/en/answers/shared-memory-for-law-firms